hello, i use the Adobe stock images and i would like to change my plan and purcase the photoshop. I have 79 remaining assets. How can i have the ability to licence these assets whenever i need then and not lost them, because i have already pay them?
There is no route to change your stock plan to a Photoshop plan. You will need to cancel the stock plan and take a Photoshop plan. By cancelling your stock plan, you will lose unused credits and there is no possibility to change that. You will need to licence assets that you may need in advance, and then cancel. You will also need to cancel your stock plan the last month of your subscription, to avoid early cancellation fee, however, you may be able to negotiate this fee by contacting Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.
(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices