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jtleonardo
jtleonardo
Participant
Apr 21, 2021 2:08 PM UTC
Question

Stock Library Not Working

Beginning yesterday. I can no longer save any image to the Stock libraries. Nothing happens when you click on Save to Library. The manage library dialogue no longer shows and it's like the button has zero functionality. This happens regardless of which browser I use and it's the same whether on mobile or laptop. And, I am logged in. Also, my existing libraries are listed but do not load. Anyone else having simalar issues? Anyone know a fix?

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5 replies

Community Manager
BibileloCommunity Manager
Community Manager
Apr 22, 2021 6:13 AM UTC

Hi @jtleonardo ,

Thanks for posting that. We are looking into it and will get back to you as soon as possible.

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jtleonardo
jtleonardoAuthor
Participant
Apr 22, 2021 8:37 AM UTC

The issue has been resolved. Your tech support advised that I delete some of my older libraries that are no longer in use and that fixed the problem.

JT
Leonardo Design LLC
Mystic, CT
[REMOVED BY MODERATOR]

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WendellaBee
WendellaBee
Inspiring
Apr 21, 2021 4:28 PM UTC

@Bibilelo 

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LinSims
Community Expert
LinSimsCommunity Expert
Community Expert
Apr 21, 2021 2:16 PM UTC

Let me move this to the Stock forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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jtleonardo
jtleonardoAuthor
Participant
Apr 21, 2021 2:35 PM UTC

thank you

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