Stock licence grayed out in Premiere.

Forum|Forum|3 years ago
September 1, 2022
2 replies
272 views

Hi, i did an edit in Premiere with 40 HD stock images. Now i want to buy, but the 'LICENCE' is grayed out in Premiere. I have credits, my account is open and i run the latest version of Premiere. I work on a older Imac with OS 10.15 I need to 'reconnect'-because i did a lot of FX on each clip. Thank you.

Licensing

This topic has been closed for replies.

WendellaBee

Adobe Employee

Are you able to license the file directly from the Adobe Stock website? I wonder if the asset is still available for licensing.

N

New Circle MediaAuthor

Participant

Not all clips, i have to find 5-6 replacements. The rest is still there. Think i will do a manual job and try to replace. Thx 4 your time!

Abambo

Community Expert

What are the Premiere colleagues saying? Did you ask this question also in the Premiere forum?

I suppose that you have tried out the usual remedies: sign out/in, reboot…

ABAMBO | Hard- and Software Engineer | Photographer

N

New Circle MediaAuthor

Participant

I get no reply from PR colleagues..Yes i tried all that. Did a upgrade to Monterey OS and the latest Pr version. And yes-some assets are moved to Shutterstock, but the clips that are available, won't licence. I called the helpcentre from Shutterstock to see if they can help me with the 'missing' files...his answer: i never heard of Adobe....OK

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded