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marshallpickard
Participant
Jan 26, 2019 5:58 PM UTC
Answered

Stock Licensed/Purchased by Mistake

I was working on my iPhone searching for images. Two photos that I was trying to save as comps for future evaluation, ended up being licensed and not saved to my folder for future consideration. They are #169080787 and #162672504. I have not downloaded or used them yet and was wondering how do you return/get credit?

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Jan 29, 2019 12:35 PM UTC

    Hi Marshall,

    I apologize for the troubles.

    Unfortunately there is noway to unlicense the files that have been licensed once therefore I've added 2 licenses to your account.

    Hope that helps!

    Regards,

    Sheena

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    1 reply

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Jan 29, 2019 12:35 PM UTC

    Hi Marshall,

    I apologize for the troubles.

    Unfortunately there is noway to unlicense the files that have been licensed once therefore I've added 2 licenses to your account.

    Hope that helps!

    Regards,

    Sheena

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