Skip to main content
philippw33576521
Participant
April 23, 2017
Answered

Stock ordered and payed but not able to download any pictures

  • April 23, 2017
  • 2 replies
  • 262 views

Hello,

last month I ordered adobe stock, but I still can't download any footage!

Thanks

    This topic has been closed for replies.
    Correct answer Brad Lawryk

    philippw33576521  wrote

    last month I ordered adobe stock, but I still can't download any footage!

    Seeing as how you mentioned 'footage' I assume you mean video. Video and Premium images are not included in the subscription.

    2 replies

    Brad Lawryk
    Brad LawrykCorrect answer
    Legend
    May 2, 2017

    philippw33576521  wrote

    last month I ordered adobe stock, but I still can't download any footage!

    Seeing as how you mentioned 'footage' I assume you mean video. Video and Premium images are not included in the subscription.

    Sheena Kaul
    Legend
    May 1, 2017

    Moving to Adobe Stock

    Hi Philipp,

    I apologize for the trouble.

    Please let me know what is the issue that you are facing while downloading a license.

    Is there any error message that you get?

    Regards,

    Sheena