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WendellaBee
WendellaBeeCorrect answer
Inspiring
Jan 23, 2020 5:08 PM UTC

Hi ChangYoungSEO,

If the asset doesn't appear in your license history and the image thumbnail doesn't have a license badge you did not successfully license the asset. Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

 

EBQ

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2 replies

WendellaBee
WendellaBeeCorrect answer
Inspiring
Jan 23, 2020 5:08 PM UTC

Hi ChangYoungSEO,

If the asset doesn't appear in your license history and the image thumbnail doesn't have a license badge you did not successfully license the asset. Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

 

EBQ

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ChangYoung SEOAuthor
Participant
Jan 25, 2020 5:49 AM UTC

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