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Correct answer WendellaBee

Hi ChangYoungSEO,

If the asset doesn't appear in your license history and the image thumbnail doesn't have a license badge you did not successfully license the asset. Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

 

EBQ

2 replies

WendellaBee
WendellaBeeCorrect answer
Inspiring
January 23, 2020

Hi ChangYoungSEO,

If the asset doesn't appear in your license history and the image thumbnail doesn't have a license badge you did not successfully license the asset. Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

 

EBQ

Participant
January 25, 2020

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