Stock subcategory filter issue

Forum|Forum|4 years ago
September 2, 2021
2 replies
410 views

I recently noticed that when I tried to filter for just vector images, it doesn't work. The check box unchecks itself. I can select for illustrations, but not vector—with or without illustrations check. Has anyone else noticed this?

This topic has been closed for replies.

J

joon.Stock

Community Manager

I tried Chrome, Firefox, Edge and they are all working fine, I would like to be able to reproduce the issue you are having, please feel free to provide (DM is fine) details of your browser (name, version, plug-ins, and anything specific to Stock site - type of login - personal/companry, etc).

Best regards,

Abambo

Community Expert

I see that the filter resets each time I open a new tab to stock. Once I've set my filters, they stay sticky until I close my tab.

ABAMBO | Hard- and Software Engineer | Photographer

D

ddfl1910Author

Participant

Thanks, but that's not the problem I'm having

In Chrome, I'll check the vector option button and then it unchecks all by itself before I can do anything.

In Firefox, it stays checked until I click the arrow to the next page and then it unchecks and shows me all images for that search topic. The only work around I've found is to actually type the number of the next page into page field instead of clicking the arrow.

Shockingly, I just tried Microsoft Edge (which I never think to use) and it's actually working correctly. So I guess going forward I'll have to use that browser for this.

Abambo

Community Expert

I do not have that problem neither with Firefox, nor with Chrome. There may be a problem with one or more browser extensions or with a virus checker or similar. Out of the blue, I would, however, rule out the external program, as that one should also affect Edge. As a side note: Edge has currently more in common with chrome than the old Explorer.

ABAMBO | Hard- and Software Engineer | Photographer

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