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25252525wt
25252525wt
Participant
Feb 4, 2019 4:47 PM UTC
Answered

Stock template stuck on please wait

When I want to download a stock template and i click "download" it says "please wait" and doesn't change from the continuous blue circle. I've tried everything and I do have the official paid for creative cloud.

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Mar 29, 2019 10:57 AM UTC

    Please Contact Customer Care for more help!

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    3 replies

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Mar 29, 2019 10:57 AM UTC

    Please Contact Customer Care for more help!

    Translate
    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    Feb 5, 2019 3:32 PM UTC

    What browser do you use? What is your OS and version?

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    ABAMBO | Hard- and Software Engineer | Photographer
    Bani Verma
    Bani Verma
    Legend
    Feb 4, 2019 5:00 PM UTC

    Moving this query to the correct communityAdobe Stock .

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