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J
j_p_w89651736
Participant
September 17, 2018
Answered

STOP THE F-ing CHARGES!!!!!!!

  • September 17, 2018
  • 2 replies
  • 270 views

Stop charging me for this service as I do not use it!!!!!

How do I find that out?

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi j.p.w89651736,

    We apologize for the inconvenience caused to you.

    I have checked your account details under the Adobe ID shared in the forums and noticed that you have an Adobe Stock subscription(signed up on 09 Feb 2018) and a Creative Cloud All Apps subscription(signed up on 25 Dec 2017).

    Are you referring to the Adobe Stock subscription in your above post? If yes, you may now self-cancel your Adobe Stock subscription. Please follow the steps as mentioned in the help document: Cancel your Adobe Stock membership

    You may also contact our support team Support FAQ: How can I contact Adobe for support?  for further assistance.

    In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    2 replies

    twaritar3263062
    Community Manager
    twaritar3263062Community ManagerCorrect answer
    Community Manager
    September 17, 2018

    Hi j.p.w89651736,

    We apologize for the inconvenience caused to you.

    I have checked your account details under the Adobe ID shared in the forums and noticed that you have an Adobe Stock subscription(signed up on 09 Feb 2018) and a Creative Cloud All Apps subscription(signed up on 25 Dec 2017).

    Are you referring to the Adobe Stock subscription in your above post? If yes, you may now self-cancel your Adobe Stock subscription. Please follow the steps as mentioned in the help document: Cancel your Adobe Stock membership

    You may also contact our support team Support FAQ: How can I contact Adobe for support?  for further assistance.

    In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    J
    j_p_w89651736Author
    Participant
    September 17, 2018

    I am being charged over and over again and I do not want to be charged. I do not use or want the service!!!!!

    it is an absolute nightmare to work with this company. there is virtually nobody you can speak to with this company and virtually no subject to allow you to speak bout it. nightmare!

    worst nightmare worse than IRS, worse than post office. the worse on planet.

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