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Participant
Aug 14, 2017 10:14 AM UTC
Answered

subscription

Hello, I have a problem. The new price of the Adobe is high for me. i can't pay this price. i want to cancel the subscription. Could you cancel the new subscription?

Alena Zherdeleva

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Aug 14, 2017 11:52 AM UTC

    Hi Aliona,

    You can now self cancel your Adobe Stock plan from your account page.

    Please refer the help document below to understand the workflow:

    Cancel your Adobe Stock membership

    In case, you are unable to cancel the plan from within your accounts page, please contact the support through call/chat for the cancellation requests and the billing queries:

    Contact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    Please go through the Adobe - Subscription Terms as well.

    Regards,

    Sheena

    1 reply

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Aug 14, 2017 11:52 AM UTC

    Hi Aliona,

    You can now self cancel your Adobe Stock plan from your account page.

    Please refer the help document below to understand the workflow:

    Cancel your Adobe Stock membership

    In case, you are unable to cancel the plan from within your accounts page, please contact the support through call/chat for the cancellation requests and the billing queries:

    Contact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    Please go through the Adobe - Subscription Terms as well.

    Regards,

    Sheena

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