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alionaz14109457
Participant
August 14, 2017
Answered

subscription

  • August 14, 2017
  • 1 reply
  • 177 views

Hello, I have a problem. The new price of the Adobe is high for me. i can't pay this price. i want to cancel the subscription. Could you cancel the new subscription?

Alena Zherdeleva

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Hi Aliona,

    You can now self cancel your Adobe Stock plan from your account page.

    Please refer the help document below to understand the workflow:

    Cancel your Adobe Stock membership

    In case, you are unable to cancel the plan from within your accounts page, please contact the support through call/chat for the cancellation requests and the billing queries:

    Contact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    Please go through the Adobe - Subscription Terms as well.

    Regards,

    Sheena

    1 reply

    Sheena Kaul
    Community Manager
    Sheena KaulCommunity ManagerCorrect answer
    Community Manager
    August 14, 2017

    Hi Aliona,

    You can now self cancel your Adobe Stock plan from your account page.

    Please refer the help document below to understand the workflow:

    Cancel your Adobe Stock membership

    In case, you are unable to cancel the plan from within your accounts page, please contact the support through call/chat for the cancellation requests and the billing queries:

    Contact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    Please go through the Adobe - Subscription Terms as well.

    Regards,

    Sheena

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