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Participant
May 27, 2018
Answered

Subscription cancellation

  • May 27, 2018
  • 2 replies
  • 262 views

Hello,

My question is: how can i get my money back from Adobe Stock 10 pictures. Today I have payed for it but I didn't want to. Though i cancelled it but i didn't get my refund. Last mounth it was a free trial (I suppose) due to my Creative Cloud subscription. But now i payed full price and i don't need it. Do i get my refund? Thank you!

Philipp Dogaru

This topic has been closed for replies.
Correct answer twaritar3263062

Hi there,

Sorry for the trouble it has caused to you.

I checked your account and noticed that the Adobe Stock subscription has been cancelled. For refund related requests, kindly contact our support team Support FAQ: How can I contact Adobe for support?

In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

If you face any trouble, feel free to update this thread so that we can further assist you.

Regards,

Twarita

2 replies

twaritar3263062
twaritar3263062Correct answer
Participating Frequently
May 29, 2018

Hi there,

Sorry for the trouble it has caused to you.

I checked your account and noticed that the Adobe Stock subscription has been cancelled. For refund related requests, kindly contact our support team Support FAQ: How can I contact Adobe for support?

In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

If you face any trouble, feel free to update this thread so that we can further assist you.

Regards,

Twarita

kglad
Community Expert
Community Expert
May 27, 2018

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html