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Participant
September 13, 2023
解決済み

subscription problem

  • September 13, 2023
  • 返信数 1.
  • 240 ビュー

On August 29, we had 8 credits, on August 30, our subscription should be renewed and we should receive 40 new credits (we received the invoice on August 30). But that didn't happen? What happened?

このトピックへの返信は締め切られました。
解決に役立った回答 WendellaBee

Your quota renewed on the 28th and all quota was consumed. As mentioned in your other thread the loss of quota was due to licensing an asset for 200 plan credits.

返信数 1

WendellaBee
WendellaBee解決!
Inspiring
September 14, 2023

Your quota renewed on the 28th and all quota was consumed. As mentioned in your other thread the loss of quota was due to licensing an asset for 200 plan credits.