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Participant
August 28, 2021
Question

System error

  • August 28, 2021
  • 1 reply
  • 275 views

Every time I try to purchase a stock image I get a system error from your site. I have an Adobe Stock plan - 5 credits (4 available).

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
August 29, 2021

System error? Can you post a screenshot? (With private data obscured)

ABAMBO | Hard- and Software Engineer | Photographer
Participant
August 30, 2021

Abambo
Community Expert
Community Expert
August 30, 2021

Please contact Adobe customer care on this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer