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ComstockPS
Participant
October 28, 2022
Question

System Error - Cannot download Image

  • October 28, 2022
  • 1 reply
  • 84 views

I have logged out, logged in, restarted my computer, tried a different browser... at this time (28 OCT 2022 - Noon EST), I am unable to download licensed images (or free previews!). I'm able to download regular images from web pages, and I'm able to download files from e-mail, etc. There appears to be some sort of proble with Adobe's servers at the current time.

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1 reply

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
October 28, 2022

@ComstockPS, 

I'm sorry you are having difficulties with Adobe Stock.  Could you please provide more information? I do not understand what the issue is and the more information you can provide the better I can assist you.

  • What is it exactly that you are attempting to do?
  • Are you  trying this from within a Creative Cloud program or from the Adobe Stock website?
  • What issue are you seeing? 
  • If there is an error message, please provide a screenshot.

 

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