Skip to main content
T
Toxic239300294vgs
Participant
April 6, 2022
Answered

system error has occurred when trying to purchase a subscription

  • April 6, 2022
  • 1 reply
  • 179 views

so i'm trying to purchase adobe stock to be able to license my audio previews i've put in my video, however when i click on the "agree and subscribe" button it tells me a system error has occurred, i've reloaded it multiple times on different webs and i've made sure i have enough money for the transaction. please help i need this video up as soon as possible 

This topic has been closed for replies.
Correct answer WendellaBee

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
April 6, 2022

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices