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Participant
May 28, 2024
해결됨

Tenía licencias sin usar de fotografías y al acabar el plan han desaparecido

  • May 28, 2024
  • 2 답변들
  • 297 조회

Después de tener que contratar un año de adobe stock obligatoriamente, las licencias de descarga que se han ido sumando mes a mes y que no he usado, han acabado por desaparecer una vez que el plan ha terminado. ¿Es esto normal? si lo es lo considero una estafa. Lo coherente es que termines de pagar y las fotos que no has usado las tengas disponibles hasta que se gasten, para eso se pagaron.

이 주제는 답변이 닫혔습니다.
최고의 답변: Abambo

It's part of the terms you agreed upon. Stock subscription is a lot like a telecom contract for your cell phone. You do not pay for using the infrastructure, but for maintaining the infrastructure. As you pay, you get a certain amount of free assets.  If you don't pay for maintaining the network, you can't use your phone on that network.

 

Assets that you have licensed are forever licenced and available for you to use according to the licencing terms. You also can ad aeternum redownload an asset, as long as it is part of your licensed portfolio. The only issue you may have is, when Adobe or the contributor retires an asset. In that case, it won't be available for downloading again. Therefore, I strongly urge all users to download assets as soon as they got licensed and store them at a secure place.

2 답변

Abambo
Community Expert
AbamboCommunity Expert답변
Community Expert
May 29, 2024

It's part of the terms you agreed upon. Stock subscription is a lot like a telecom contract for your cell phone. You do not pay for using the infrastructure, but for maintaining the infrastructure. As you pay, you get a certain amount of free assets.  If you don't pay for maintaining the network, you can't use your phone on that network.

 

Assets that you have licensed are forever licenced and available for you to use according to the licencing terms. You also can ad aeternum redownload an asset, as long as it is part of your licensed portfolio. The only issue you may have is, when Adobe or the contributor retires an asset. In that case, it won't be available for downloading again. Therefore, I strongly urge all users to download assets as soon as they got licensed and store them at a secure place.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
May 31, 2024

Supongo que lo acepté pero no los leí y no estoy deacuerdo. En fin ya no se puede hacer más solo aprender de la experiencia y tenerlo en cuenta para contar con otros bancos de imágenes que no sean de Adobe en el futuro. 

Gracias por su respuesta.

Jill_C
Community Expert
Community Expert
May 31, 2024

Be sure you read the T&C's of any other stock service you sign up with. 

Jill C., Forum Volunteer
Jill_C
Community Expert
Community Expert
May 28, 2024

Unused credits are no longer available upon cancellation; however previously licensed images are available forever. The only caveat is that if you've licensed but not previously downloaded an asset, you will no longer be able to download it after your subscription ends.

Jill C., Forum Volunteer
Participant
May 31, 2024

supongo que lo acepté en los términos que no leí pero me parece fatal... de los errores se aprende.

gracias por tu respueta.