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maxime_2385
Participant
September 17, 2024
Question

Terrible Experience

  • September 17, 2024
  • 2 replies
  • 128 views

Just a quick note to WARN YOU not to purchase anything from Adobe website. I've been downloading the "profesionnal update" for more than 2 hours. I've google it, and it seems that tons of people face the same issue. There is something wrong with Adobe ... terrible customer experience. I will cancel my paiement right away. 

 

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2 replies

daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
September 17, 2024

I could find anything when googling issues regarding Adobe "professional updates." Could you be more specific?

 

And bear in mind, it's not necessarily Adobe's fault when there are long download times. The internet makes numerous hops from one place to the next between your device and Adobe. The fault could be with any one of them between the two.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    September 17, 2024

    What professional update are you referring to? What product?  Is your complaint related to Adobe Stock images?

    Jill C., Forum Volunteer
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