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E
elindo586
Inspiring
July 17, 2021
Question

The claim still open... 7 days left as of today...

  • July 17, 2021
  • 1 reply
  • 289 views

 

Yes, I purchased the song from Adobe Stock and I placed the correct refernce ID on the claim... no feedback and it has been this long.

 

Can Adobe relese the claim since I purchased this music from Adobe?  Adobe is pretty much involved in this claim not clearing up. 

 

 

This topic has been closed for replies.

1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
July 17, 2021

Adobe did not put up the claim. May be the original creator claimed ownership (illegally, when he did get the proof of licensing, and did not react). It's Youtube, so you need to contact Youtube customer care to know what is happening. 

ABAMBO | Hard- and Software Engineer | Photographer
E
elindo586Author
Inspiring
July 17, 2021

YouTube has the claim on.. and so far the one iddle the copyright owner taking his month long time to give a reply. 

 

If the copyright owner claims it, there is nothing YouTube or I can do about it, since they are the owners of the music.

 

On the other hand, I did purchase a license to the music.  YouTube can't verified my purchase and that is why they are waiting on the copyright owner.   Now, Adobe sure has on record that I purchased the license. 

 

These copyright owners are a bit more than annoying taking their sweet time.  Hopefully I don't have to take any further action after the dispute expires and hopefully it clears up after an entire month waiting for a resolution.

 

 

 

 

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
July 18, 2021

If the original owner holds up their claim and you did all correctly to prove you licensed the music, they are in violation of their contract. 

 

Please look here https://blog.adobe.com/en/publish/2020/06/16/adobe-stock-audio-content-id-claims.html#gs.68lawx on what you need to do.

ABAMBO | Hard- and Software Engineer | Photographer
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