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Guy_Ne_eman
Guy_Ne_eman
Inspiring
July 3, 2018
Answered

The download button doesnt react(Adobe stock free templates)

  • July 3, 2018
  • 3 replies
  • 635 views

Hello.and thanks for helping.

I tried to download some free template from the templates that suggested when i open the AI.

I clicked the download button and nothing happen.

Why its happen

thank you

    This topic has been closed for replies.
    Correct answer Guy_Ne_eman

    Im so sorry.

    It would sound a little amusing,but the problem was in my Internet services, which lasted for days.

    Thanks for the willingness

    And sorry for opening a discussion that seems a bit unnecessary ...

    3 replies

    Guy_Ne_eman
    Guy_Ne_emanAuthorCorrect answer
    Inspiring
    July 11, 2018

    Im so sorry.

    It would sound a little amusing,but the problem was in my Internet services, which lasted for days.

    Thanks for the willingness

    And sorry for opening a discussion that seems a bit unnecessary ...

    Sheena Kaul
    Community Manager
    Sheena KaulCommunity Manager
    Community Manager
    July 11, 2018

    Hi,

    We're glad that the issue got resolved for you.

    Regards,

    Sheena

    J
    Community Manager
    joon.StockCommunity Manager
    Community Manager
    July 3, 2018

    Noticed that you have an apostrophe in screen name of your profile, there were a few occasions where some special characters in profile/name/address causes weird behavior in application environment (searching, licensing).  Advised to try out an update on profile items so there is no special characters/apostrophes in it.

    Thank you,

    Sheena Kaul
    Community Manager
    Sheena KaulCommunity Manager
    Community Manager
    July 3, 2018

    Hi there,

    This is a strange behavior. Have you tried to quit the application (from task manager) and open it again?

    Also, how about clicking on specifically any one template here and checking if it works.

    Regards,

    Sheena

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