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Kenna5CFA
Participant
January 10, 2022
Answered

The Tragic Tale of a Wrongfully-Licensed (Useless) Checkerboard Background JPEG (help)

  • January 10, 2022
  • 2 replies
  • 205 views

On my "Christmas has passed but I dont care its all so pretty" quest for the perfect set of Christmas lights, I attempted to license a transparent background EPS file  (FILE #:  290594562) but to my dismay, when I went to open it, I discovered I had accidentally licensed a JPEG only file. I was first and foremost disgusted, but also confused because I know my settings were set to always download the EPS version instead of JPEG, so upon further investigation, I found that the creator has a completely seperate file for only JPEG (FILE #:  290580563) . This is beyond me for so many reasons, a few being A. Why would you have a seperate file when theres the option to download JPEG or EPS in one file?? but even more so, B. Why would anyone want a checkerboard background JPEG in the first place considering its utterly USELESS?? 

Anyway, back on topic... what do I do with this (really driving this point home) useless thing???

This topic has been closed for replies.
Correct answer Contributor1

Hello, I've verified the issue and granted you a replacement license. From what I could see you had licensed  290580563, which is a JPEG only but in the title it claims to be a vector and likely causes confusion. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

2 replies

C
Community Manager
Contributor1Community ManagerCorrect answer
Community Manager
January 10, 2022

Hello, I've verified the issue and granted you a replacement license. From what I could see you had licensed  290580563, which is a JPEG only but in the title it claims to be a vector and likely causes confusion. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    January 10, 2022

    Hi @Kenna5CFA,

     

    You're completely right, and thanks for reporting. This is a moderation problem (the ones accepting or refusing pictures to the database). But it may also be well added before the time that you could download a vector file also as a JPEG file. But especially in this case, you are right again: a chequerboard JPEG file does not make sense at all.

     

    I suppose that @Contributor1 will check this one and react accordingly.

     

    One small remark: when posting here, chose only the relevant topics. The speed and quality of the answer enhances with on-target topics. 😉 I will correct this in your post.

    ABAMBO | Hard- and Software Engineer | Photographer
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