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Daniel Cash
Inspiring
July 25, 2022
Question

There needs to be a way to report bad assets directly through Adobe Stock.

  • July 25, 2022
  • 2 replies
  • 316 views

I've come across more than one asset on Adobe Stock that claims to have a transparent background but the file type is a "JPEG." Or it says that it's a mockup, but really it's just a picture of an item. We need to have a way to flag these low quality assets that does require me to copy and paste links into the support community.

There needs to be a way to report bad assets directly through Adobe Stock.

Here's the latest scam:

https://stock.adobe.com/images/hand-holding-the-black-smartphone-iphone-with-blank-screen-and-modern-frameless-design-hold-mobile-phone-on-transparent-background-ideal-for-marketing-app-design-bangkok-thailand-mar-13-2022/495944600?prev_url=detail

While I have plenty of licenses left, I don't like wasting them on garbage like this. The only thing that makes Adobe Stock worth the cost is access to quality assets. If this is the level of quality, there are many, much cheaper options out there to download crappy images.

2 replies

Participant
September 28, 2022

YES! I downloaded this gem last night. The claim is that it's a vector set of icons, but clearly it has been live traced from some other source. This is unsable and unacceptable. I spent 20 minutes chatting with an agent about this and got a credit back as a "goodwill gesture." Very disappointing that this wasn't vetted in the first place. 

 

Here is the link to the image: https://stock.adobe.com/images/business-company-seo-medicine-casino-construction-renovation-ecology-food-shopping-fashion-3000-black-simple-icons-modern-computer-technology-pc-sea-ocean-sports-weather-icon/103434942?prev_url=detail

 

Legend
July 25, 2022

I agree - I have seen this issue before, especially on assets that are offered as vector or jpg. The preview shows the checkered indicator of a transparent background, (which should be expected to be plain white on the jpg version) but the actual jpg has a gray checkerboard baked into image, making it pretty much useless.