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TrafficKelly
Participant
November 2, 2020
Answered

This is a scam

  • November 2, 2020
  • 1 reply
  • 210 views

Signed up for trial for some images, tryed to cancelled kept directing me to samsung be trying for months , never agreed to 12 month this was not clear and going by all the comments lots have been scammed same as me I want a full refund and I will go to trade and standard about this shocking behavior 

 

 

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Correct answer Abambo

(...) cancelled kept directing me to samsung (...)

Looks like you did run in a problem unrelated to Adobe products.

 

If you want to cancel your subscription:

Cancel your Adobe Stock membership

 

If that does not work for you, contact Adobe customer care. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
November 2, 2020

(...) cancelled kept directing me to samsung (...)

Looks like you did run in a problem unrelated to Adobe products.

 

If you want to cancel your subscription:

Cancel your Adobe Stock membership

 

If that does not work for you, contact Adobe customer care. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

ABAMBO | Hard- and Software Engineer | Photographer
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