Tiny image downloaded

Question

I licensed an image just now. When I download it, it's 1.46cm wide. Unuseably small. Does anyone know why this might be?

twaritar3263062 · Accepted Answer

As I said, we do not want the image now. We had to choose another one instead.

What I am asking for is a refund of the credit. You have a simple choice:

1. Refiund the credit and keep a customer happy

2. Refuse to refund and annoy a customer

This conversation has gone on long enough. Do whatever you think is appropriate. If you think 2 is the wise move, I can only say, it is time to sell Adobe stock!

regards

Philip

Philip,

Please check your private message for more details.

Regards,

Twarita

twaritar3263062 · Answer

Hi Philip,Sorry for the trouble it has caused to you.Could you please share the file ID you are referring to so that we can further assist you?Regards,Twarita

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