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Adrie van der Luijt
Participant
Jul 20, 2017 9:32 AM UTC
Answered

Too easy to purchase by mistake on iPad

Does anyone else have problems using Adobe Stock on an iPad? Whereas deleting an image from my library requires three distinctly separate clicks, accidentally licensing an image (on subscription) takes just a wobbly finger. Since some of the images in my library are Premium and cost up to £399 each, I wonder if there is any setting I can change to prevent accidentally licensing images.

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Sheena Kaul
Sheena KaulCorrect answer
Legend
Jul 20, 2017 10:36 AM UTC

Hi Adrie,

I apologize for the troubles that you are facing with Adobe Stock on your device.

As of now, we don't have any such setting or workflow built in Adobe Stock that can help you fix these issues but trust me, we are working on making the website design in such a manner so that it eliminates these issues.

Additionally, you may also Contact Customer Care for more information.

Regards,

Sheena

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1 reply

Sheena Kaul
Sheena KaulCorrect answer
Legend
Jul 20, 2017 10:36 AM UTC

Hi Adrie,

I apologize for the troubles that you are facing with Adobe Stock on your device.

As of now, we don't have any such setting or workflow built in Adobe Stock that can help you fix these issues but trust me, we are working on making the website design in such a manner so that it eliminates these issues.

Additionally, you may also Contact Customer Care for more information.

Regards,

Sheena

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