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markusk70589946
Participant
Dec 2, 2017 7:14 PM UTC
Answered

Transfer credits from Fotolia to Adobe Stock

I've bought some credits for Fotolia last year.

They expire with end of december this year.

Is it possible to transfer them to Adobe Stock?

Thanks in advance!

Markus

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Beverley Gray
Beverley GrayCorrect answer
Inspiring
Dec 4, 2017 11:43 AM UTC

Hi Markus

Please contact Fotolia support to find out if you have the option to transfer.

Fotolia.com - Contact Fotolia

Kind regards

Bev

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18 replies

cc4digital2
Participating Frequently
Nov 7, 2019 7:27 PM UTC

Wow, I had 300 credits and I just LOST 178 credits.  This is a total scam.  I paid good money and a loss of 178 credits SUCKS.  This is not right that Adobe expires your credits.  I will NEVER do another monthly subscription like this!!!!!'

In calling basically Adobe customer support told me that is the way it works.

Everyone that has unused credits better use them or you will lose them!!!!

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    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    Dec 4, 2017 11:43 AM UTC

    Hi Markus

    Please contact Fotolia support to find out if you have the option to transfer.

    Fotolia.com - Contact Fotolia

    Kind regards

    Bev

    Translate
    Sylbohec
    Participant
    Jan 8, 2018 11:18 AM UTC

    Hi I have the same Issue, but the link leads to the home page of the AbodeStock!

    Sy.

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      Beverley Gray
      Beverley Gray
      Inspiring
      Jan 8, 2018 11:44 AM UTC

      Hi Sy

      Near the middle of the page there is a link for the legacy Fotolio site - click on 'Or return to the Fotolio legacy site'.

      Thanks

      Bev

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