Transferring Adobe Stock Images plan from personal account to a work one

Question

I have a work CC account which I use daily. I wanted to set up a free trial of the stock images and accidentally did this in my own private email address. I have since set up the basic paid stock account so I can download 10 free assets for work projects but it won't let me because my CC account is logged in with a different address. A silly mistake I know but how do I now transfer my paid plan to my work account and not my private one? Many thanks!

Abambo · Accepted Answer

I would suggest to contact Adobe customer care for this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

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