Transparent Backgrounds Not Working

Forum|Forum|1 year ago
April 15, 2024
3 replies
508 views

I have downloaded multiple assets to be used with their transparent backgrounds. I can not get the background on these assets to actually be transparent when I upload them to my photoshop project, it just has black and grey squares on it. I have read that the work around is to open Illustrator, but if we aren't Illustrator users, what is the other option?? We pay a good deal of money every month for access to these assets for them to not work and have to go through community forums to get credits back for something not working in the great wide world of Adobe. Now I have many assets downloaded that are unusable. How do I rectify this issue?

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Abambo

Community Expert

Assets of this type need to be opened by Illustrator. If you have a program that claims to open Illustrator files and they do not allow you to edit the files correctly, they are not reading the Illustrator file and cannot be used.

The reason for this is, that Illustrator needs, for those assets to work correctly, a background object against which the transparency can be applied. So, contributors add a background object, the checker marks, to give you a hint on how the foreground will look like.

Your only option is to either take the 7-day trial of the Illustrator subscription, to switch off the checkermark object, and try to integrate that resulting file in your Photoshop project or to find someone with Illustrator access to do that for you. You can also use the monthly subscription of Illustrator (not the annual one paid by the month) to solve the issue, when absolutly needing to work with these assets.

Your other option is, to disregard and ignore assets that are not offered as PNG files. If a PNG file option is shown, that is the indication that the transparency will work, at least with the PNG file.

ABAMBO | Hard- and Software Engineer | Photographer

daniellei4510

Community Expert

So is the black/grey checkerboard background indicative of files that will require Illustrator, as opposed to the white/grey checkboard that will be transparent in a Photoshop? Inquiring minds want to know.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

Abambo

Community Expert

It's a "fake" transparency object. If you licence such an asset (there should be one or the other in the free collection like this one: 386672308) and open it in Illustrator, you either find ideally a layer as the bottom layer, that contains this object, or you have a sublayer containing that object (it's always the bottom object).

ABAMBO | Hard- and Software Engineer | Photographer

C

Contributor1

Community Manager

Hello @Brandy24711494wx5q, I see this vector working correctly inside Illustrator and having the transparent layers. Assets marked as AI/EPS do have an option for a JPEG download, however those JPEG files don't retain the transparency. I've given you another credit for the confusion.

daniellei4510

Community Expert

This is probably not a real transparent asset. @Contributor1 should be able to look into this.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

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