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Participant
July 8, 2021
Question

Trial explained...

  • July 8, 2021
  • 1 reply
  • 106 views

As many other people in here, I seem to haven't understood how this Trial works out. 10 Assets - Selected a video, though it was going to count as one of the 10 assets, and ended up being charged nearly 70€ for a 10 sec video.
Why isn't this explained better?
I assume due to the way the licenses works, it's not possible getting refunded the money... This is should nearly be categorized as scam.

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1 reply

WendellaBee
Adobe Employee
Adobe Employee
July 12, 2021

Hi @defaultpl9u76560itn,

Videos are not standard assets. Trial subscriptions are currently available for standard assets.

You can also filter for subscription content when searching the Adobe Stock website.