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Participant
April 28, 2021
Question

trouble canceling subscription

  • April 28, 2021
  • 1 reply
  • 163 views

Hi there,

I am having a same problem like Kevin. Te only difference is I did cancelled the suscription before trial period ended. However, transaction is still occuring without by knowledge. I have not used it after the trial period and I don't have to use it now. Therefore could you please help me with cancelling the suscription and getting the full refund for the period of months which I had never used it.

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1 reply

WendellaBee
Adobe Employee
Adobe Employee
April 28, 2021

I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums. Please confirm that you are signed into https://account.adobe.com with the correct Adobe ID.