Skip to main content
M
maggiem64412198
Participant
July 19, 2017
Answered

Trouble Uploading Purchased Image to Mailchimp

  • July 19, 2017
  • 1 reply
  • 7606 views

Hello,

I recently purchased a photo that I would like up upload to Mailchimp so that I can use the image for our company e-newsletter. The photo is a JPEG, not an AI file. I tried to upload it and I receive a "Failed to upload" message and it also says "Undefined."

I have not had this issue with other images that are not from Adobe Stock so I assume there may be some sort of Adobe security issue with the image.

Any help would be greatly appreciated.

Thanks

    This topic has been closed for replies.
    Correct answer maggiem64412198

    Hi-

    I think we resolved the issue.

    Thank you,

    Maggie

    1 reply

    twaritar3263062
    Community Manager
    twaritar3263062Community Manager
    Community Manager
    July 19, 2017

    Hi Maggie,

    Have you tried to upload the image via a different browser or by connecting to a different network?

    Regards,

    Twarita

    M
    maggiem64412198AuthorCorrect answer
    Participant
    July 20, 2017

    Hi-

    I think we resolved the issue.

    Thank you,

    Maggie

    twaritar3263062
    Community Manager
    twaritar3263062Community Manager
    Community Manager
    July 20, 2017

    I am glad that your issue got resolved. Let me know if you have any additional query.

    Regards,

    Twarita

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices