Skip to main content
maggiem64412198
Participant
July 19, 2017
Answered

Trouble Uploading Purchased Image to Mailchimp

  • July 19, 2017
  • 7 replies
  • 7639 views

Hello,

I recently purchased a photo that I would like up upload to Mailchimp so that I can use the image for our company e-newsletter. The photo is a JPEG, not an AI file. I tried to upload it and I receive a "Failed to upload" message and it also says "Undefined."

I have not had this issue with other images that are not from Adobe Stock so I assume there may be some sort of Adobe security issue with the image.

Any help would be greatly appreciated.

Thanks

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer maggiem64412198

    Hi-

    I think we resolved the issue.

    Thank you,

    Maggie

    7 replies

    twaritar3263062
    twaritar3263062
    Participating Frequently
    July 19, 2017

    Hi Maggie,

    Have you tried to upload the image via a different browser or by connecting to a different network?

    Regards,

    Twarita

    maggiem64412198AuthorCorrect answer
    Participant
    July 20, 2017

    Hi-

    I think we resolved the issue.

    Thank you,

    Maggie

    twaritar3263062
    twaritar3263062
    Participating Frequently
    July 20, 2017

    I am glad that your issue got resolved. Let me know if you have any additional query.

    Regards,

    Twarita

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices