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Participant
Dec 10, 2018 8:58 PM UTC
Answered

Trouble with image 201827095

Hi,

I downloaded this banner background image and noticed that there are horizontal line artifacts that are extremely difficult to erase without having to go through a lot of trouble.  I noticed them first when i bumped up the contrast to create a displacement map.  At any decent size these lines are visible and are clearly not supposed to be part of the image.

If i had to guess, I'd say this was a vector graphic at one point that was saved as jpeg and the author left the artifact in by accident.  Anyway, I want to report it and if possible be refunded the spent credit for the image.

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twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Dec 11, 2018 10:37 AM UTC

Hi Greg,

Sorry for the trouble it has caused to you.

As Brad already mentioned that the above file is faulty, I am adding 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

3 replies

Brad Lawryk
Legend
Dec 10, 2018 11:00 PM UTC

I can confirm there is definitely a problem with the image. Grey lines in the banner.

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Participant
Dec 10, 2018 11:11 PM UTC

Thanks.  I should have thought to do that.

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twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Dec 11, 2018 10:37 AM UTC

Hi Greg,

Sorry for the trouble it has caused to you.

As Brad already mentioned that the above file is faulty, I am adding 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Translate