Trying to cancel my Adobe Stock plan but not showing

Forum|Forum|5 years ago
September 5, 2020
2 replies
477 views

I was charged for my adobe stock plan but when I went into my account and plans it doesn't show that I have any plans to cancel. What should I do?

Account management

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Correct answer Nancy OShea

Contact Adobe Customer Care.

https://helpx.adobe.com/contact.html

Online Chat is available 24/7 in English.

Phone support is available during normal business hours, M-F only.

WendellaBee

Adobe Employee

If you have more than one Adobe ID you'll want to confirm you are signed into https://account.adobe.com with the Adobe ID/email address associated with your Adobe Stock subscription. This happens to people often, they have more than one email address associated with their Adobe accounts and forget which has the subscription.