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Participant
March 28, 2017
Answered

trying to upgrade

  • March 28, 2017
  • 2 replies
  • 189 views

Hi, i am trying to update to creative cloud, purchased only photoshop and stock photos by accident

    This topic has been closed for replies.
    Correct answer John T Smith

    I think you need to contact Adobe to cancel what you have and buy what you want

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    http://helpx.adobe.com/x-productkb/global/service-ccm.html

    2 replies

    Sheena Kaul
    Community Manager
    Community Manager
    March 29, 2017

    Moving to Adobe Stock

    Hi Sophia,

    Are you referring to the scenario where you have accidentally licensed a stock image?

    Please see Stock FAQ: How to license an image with Adobe Stock?

    Let me know if that helps!

    Regards,

    Sheena

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    March 28, 2017

    I think you need to contact Adobe to cancel what you have and buy what you want

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    http://helpx.adobe.com/x-productkb/global/service-ccm.html