Skip to main content
Participant
July 29, 2017
解決済み

Unable to cancel Adobe stock trial within the month, now says payment overdue

  • July 29, 2017
  • 返信数 1.
  • 266 ビュー

During the free month trial of adobe stock, I realized that I could not actually afford the service, so I canceled the service. However, a month later, I get an email saying they were unable to charge my previous credit card, and that my payment was now overdue. I checked my account, and found that stock was not in fact canceled. I don't plan on using any of the assets given, so how can I just end this?

    このトピックへの返信は締め切られました。
    解決に役立った回答 twaritar3263062

    Hi Kadin,

    Please Contact Customer Care for cancellation/billing related queries.

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

    返信数 1

    twaritar3263062
    Participating Frequently
    July 31, 2017

    Hi Kadin,

    Please Contact Customer Care for cancellation/billing related queries.

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita