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Participant
Jul 29, 2017 9:30 PM UTC
Answered

Unable to cancel Adobe stock trial within the month, now says payment overdue

During the free month trial of adobe stock, I realized that I could not actually afford the service, so I canceled the service. However, a month later, I get an email saying they were unable to charge my previous credit card, and that my payment was now overdue. I checked my account, and found that stock was not in fact canceled. I don't plan on using any of the assets given, so how can I just end this?

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Jul 31, 2017 5:14 PM UTC

    Hi Kadin,

    Please Contact Customer Care for cancellation/billing related queries.

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Jul 31, 2017 5:14 PM UTC

    Hi Kadin,

    Please Contact Customer Care for cancellation/billing related queries.

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

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