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Participant
October 24, 2018
Answered

Unable to cancel trial membership!

  • October 24, 2018
  • 2 replies
  • 416 views

Hi,


I had taken a trial membership for 'Adobe Stock - 10 assets a month' but didn't use it! Now some annual plan with autorenew has started just recently and I am not able to cancel it as I do not need it right now.!!

Can somebody help?

Thanks

Harsh

This topic has been closed for replies.
Correct answer John T Smith

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Chat link

2 replies

January 7, 2019

Please help me. I can't find any button to cancel online logged into my account via the link provided. The "chat" function is not working. And I've been on hold waiting to speak with a customer service rep via phone for 36 minutes. This is unacceptable!

Nancy OShea
Community Expert
Community Expert
January 7, 2019

Which paid service are you trying to cancel?

  • Adobe Stock
  • Creative Cloud
  • Acrobat / PDF services
  • Something else?
Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
October 24, 2018