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Anonymous
Feb 27, 2018 1:27 PM UTC
Answered

Unable to contact Adobe

Hi every one

I have accidentally gotten a stock images subscription (opps) and now I cant contact Adobe to cancel it. When I try to contact them I am stuck on these loading pages. What can I do?

Is there an email address I can reach them on?

Any help is highly appreciated.

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twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Feb 27, 2018 2:43 PM UTC

Hi Verity,

I see you have an Adobe account under the same ID as with forums. I did go through your account details and noticed that your Stock subscription has been suspended and that is the reason you were unable to get the 'cancel option'.

Please see your private message for more details.

Regards

Twarita

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3 replies

twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Feb 27, 2018 2:43 PM UTC

Hi Verity,

I see you have an Adobe account under the same ID as with forums. I did go through your account details and noticed that your Stock subscription has been suspended and that is the reason you were unable to get the 'cancel option'.

Please see your private message for more details.

Regards

Twarita

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Anonymous
Feb 27, 2018 2:58 PM UTC

Thank you!

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twaritar3263062
twaritar3263062
Participating Frequently
Feb 27, 2018 3:03 PM UTC

You are welcome!

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