Unable to delete account & unsubscribe

Question

HELP - my account will not let me delete or cancel my subscription. It advises me to check back later to make any modifications.

When I try delete my account it also doesn't let me cancel the plan.

Thanks.

Abambo · Accepted Answer

if that does not work you need to contact customer service.

if that does not work you need to contact customer service.

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

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