Skip to main content
M
Max31920103nz9j
Participant
August 28, 2023
Question

Unable to license with subscription

  • August 28, 2023
  • 2 replies
  • 304 views

I have the same problem, and it does say to me that I have a subscription to adobe stock. It's the same bug for all templates and stuff. I don't know what to do.

    This topic has been closed for replies.

    2 replies

    WendellaBee
    Adobe Employee
    WendellaBee
    Adobe Employee
    August 28, 2023

    Your subscription was closed on the same day you started it. What was your expectation?

      M
      Max31920103nz9jAuthor
      Participant
      August 28, 2023

      I closed it since it wasn't working, I admit i wasn't really patient on this one. (I'll start a new trial to see if it's worth it)

       

        Abambo
        Community Expert
        AbamboCommunity Expert
        Community Expert
        August 28, 2023

        I suppose you are using a computer, not a tablet or a phone. Does the screen look like this, when you hover over an asset?

        What does the system report when you click your avatar on https://stock.adobe.com?

         

        ABAMBO | Hard- and Software Engineer | Photographer
        M
        Max31920103nz9jAuthor
        Participant
        August 28, 2023

        I closed my subscription but I can say that I didn't have the same display on my screen. Even though my account said I was on free trial for Adobe stocks, I didn't have any available quota on the same screen you sent. Hope this helps

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices