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Participant
May 16, 2021
Question

Unable to purchase stock images from Stock Adobe

  • May 16, 2021
  • 1 reply
  • 240 views

I recently went to purchase a stock image from Stock Adobe, but I keep getting an error message that states, 

 

We're unable to approve your transaction at this time. Please check the information you've entered below to make sure everything is accurate. If you continue to have trouble, please try a different card or contact Learn & Support  for help.

 

how can I reaolve this issue?

 

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1 reply

Abambo
Community Expert
Community Expert
May 17, 2021

I would recommend to contact customer care on this. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

ABAMBO | Hard- and Software Engineer | Photographer