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Robbie5EC9
Participant
Mar 29, 2021 9:04 PM UTC
Answered

Unable to ungroup JPEG

Hello - I'm having the same problem. I can't ungroup elements in file #137227054. I have it opened in AI, but when I go to layers, there is not the option to ungroup. Can you please help? Thanks!

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WendellaBee
WendellaBeeCorrect answer
Inspiring
Mar 29, 2021 10:40 PM UTC

This file is a jpeg it is a flat image. Jpegs are always flat.

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4 replies

PaintedKitty
Community Expert
PaintedKittyCommunity Expert
Community Expert
Mar 30, 2021 3:04 AM UTC

You have to open the original AI file in Illustrator of course in order to un-group layers and then change it to your desired file type.

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Abambo
Community Expert
AbamboCommunity Expert
Community Expert
Mar 30, 2021 3:55 AM UTC
@PaintedKitty wrote:

You have to open the original AI file in Illustrator of course in order to un-group layers and then change it to your desired file type.

There is no original Ai file to this asset. The asset is a JPEG from the start on.

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ABAMBO | Hard- and Software Engineer | Photographer
    PaintedKitty
    Community Expert
    PaintedKittyCommunity Expert
    Community Expert
    Mar 30, 2021 8:38 PM UTC

    OK gotcha! 🙂

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      WendellaBee
      WendellaBeeCorrect answer
      Inspiring
      Mar 29, 2021 10:40 PM UTC

      This file is a jpeg it is a flat image. Jpegs are always flat.

      Translate
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