Skip to main content
photapioca
Participating Frequently
November 21, 2018
Answered

unlicense

I accidentally license and image #179171660 and would like to know how to go about getting back credit. i'm still searching for a group of images for a design.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    November 22, 2018

    Hi Kevin,

    Sorry for the trouble it has caused to you.

    Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    View reply

    4 replies

    Afshinism
    Participant
    January 11, 2022

    I have the same problem, can I also get one credit back? this sucks why would they put it there to cause so many mistakes...

    Translate
    Vani_100
    Participating Frequently
    January 13, 2022

    Hello Afshin5EAF, 

    Can you share the asset ID details accidently licensed ?

    Translate
    photapiocaAuthor
    Participating Frequently
    November 21, 2018

    is there a setting through adobe stock to ask for a confirmation to buy photo and not accidentally click immediately?

    Translate
    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    November 22, 2018

    Hi Kevin,

    Sorry for the trouble it has caused to you.

    Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices