Unlicense Accidental Adobe Stock Purchase

Question

I have accidentally purchased an enhanced license for the image stock 443924278. I do not intend to use this enhanced license version of the image, I just want to use the standard license version of the image. Therefore, is there any possibility of having my 750 credits re-added to my account please?

Abambo · Answer

This is a difficult issue, as you have licensed a Premium image. Nobody here can resituate you the credits you spent on this. By licensing the asset, you got asked a confirmation and the number of credits that this costs and you especially agreed upon that.

In the future, I would exclude Premium images from the search results. I would pay attention in the future that when you get asked a confirmation, that confirming means that you agree upon something, in this case to acquire an irreversible licence of an asset for 750 credits.

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