Unlicense accidental stock photo download

Question

Hi

I am new to Adobe Stock and in my attempt to figure out how it all works I pressed a button that I did not realise meant that I was licensing an image. As such I ended up with an image that I did not want. It's number #491702604. Would it please be possible to have it deleted and an image credit added to my account so I may use it towards images that I need for my project.

Much appreciate any assistance you can provide and look forward to a positive outcome.

Best regards

Moira

Abambo · Answer

Please contact Adobe customer care on the issue. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

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