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marjories29733283
marjories29733283
Participant
Mar 30, 2017 5:01 PM UTC
Answered

Unlicense photo - accident

Hiya - I figured this would be resolved by now, and I can't believe it hasn't, but it should not be this easy to license an image without getting an "are you sure" or "would you like to proceed" message before purchase!! Even Amazon walked back their One-click buying after thousands of accidental purchases. I've accidentally licensed image #81971156 just a minute ago - is there a way to undo this??

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    Kanikas
    KanikasCorrect answer
    Legend
    Mar 30, 2017 5:57 PM UTC

    Hi Marjories29733283,

    I see you have an active Adobe account under the same Adobe ID as with forums. Since it's not possible for us to un-license an image, I've added an image credit to your account so that you can license a different image instead.

    Feel free to update the thread for any other query.

    View reply

    1 reply

    Kanikas
    KanikasCorrect answer
    Legend
    Mar 30, 2017 5:57 PM UTC

    Hi Marjories29733283,

    I see you have an active Adobe account under the same Adobe ID as with forums. Since it's not possible for us to un-license an image, I've added an image credit to your account so that you can license a different image instead.

    Feel free to update the thread for any other query.

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