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tonyh3160242
Participant
Aug 9, 2017 12:20 AM UTC
Answered

Unlicense/Return Image

I accidentally clicked the "License & Open" icon when i was just trying to expand the image. Searching the forums indicates that there is no way for me to 'cancel' or 'return' this accidental license myself. How to go about it?

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Jul 26, 2018 1:56 PM UTC

    Hello,

    The File ID is 74413191

    Thank You

    On Tue, Jul 24, 2018 at 4:49 PM, twaritar3263062 <forums_noreply@adobe.com>


    Edward,

    Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    13 replies

    twaritar3263062
    Participating Frequently
    Aug 9, 2017 11:16 AM UTC

    Hi Tony,

    Could you please provide me the image number that you have accidentally licensed so that I can further help you with the issue?

    Regards,

    Twarita

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    Participant
    Jul 24, 2018 8:46 PM UTC

    I accidentally did the same, can you help me?

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    twaritar3263062
    Participating Frequently
    Jul 24, 2018 8:49 PM UTC

    Hi Edward,

    Please share the File ID which you have accidentally licensed so that we can further assist you,

    Regards,

    Twarita

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