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Polsen61
Participant
July 28, 2017
Answered

Unlisencing Adobe Stock photos

I accidentally bought six lisences that I don't want. Can I unlisence them?

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    July 28, 2017

    Hi Peter,

    I have added 6 image credits to your account so that you can license different images instead.

    Let me know if that helps!

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

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    9 replies

    Polsen61Author
    Participant
    July 28, 2017

    50872950

    155293717

    140723764

    379877

    34953350

    37156878

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    July 28, 2017

    Hi Peter,

    I have added 6 image credits to your account so that you can license different images instead.

    Let me know if that helps!

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

    Translate
      Polsen61Author
      Participant
      July 28, 2017

      Thank you so much!

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      Polsen61Author
      Participant
      July 28, 2017

      There are no numbers, just titles:

      1. Caucasian Male Headshot on white
      2. Handsome man portrait
      3. People studio shoot portrait looking at camera
      4. mature man outdoors
      5. woman's portrait
      6. Smiling handsome man
        

         Am I missing something?

        

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      twaritar3263062
      twaritar3263062
      Participating Frequently
      July 28, 2017

      Hi Peter,

      There is a file ID for each Adobe Stock image as shown in the screenshot below. Could you please provide me with the File ID/Image numbers?

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      twaritar3263062
      twaritar3263062
      Participating Frequently
      July 28, 2017

      Hi Peter,

      Could you please help me with the image numbers that you have accidentally licensed so that I can further help you with the issue?

      Regards,

      Twarita

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      Polsen61Author
      Participant
      July 28, 2017

      I made a library with the six images:

      https://adobe.ly/2v47Dgi

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      twaritar3263062
      twaritar3263062
      Participating Frequently
      July 28, 2017

      Thanks for providing me with the link. I am able to see your library but in order to help you further, I will be needing the exact image numbers.

      Regards,

      Twarita

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