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jordana11269356
Participant
January 24, 2022
Answered

Unused adobe stock subscription I thought was cancelled

  • January 24, 2022
  • 1 reply
  • 168 views

Hi,

 

Im hoping to find out about a refund on a subscription to adobe stock that I cancelled but have been paying for the last few months without knowing. I have not used any of the stock photos allocated to me and am hoping to get a refund on

the months since I last downloaded a license. 

 

Thanks,

Jordan 

This topic has been closed for replies.
Correct answer Abambo

Hi Jordan,

 

You need to contact Adobe customer care to see what they can do for you. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
January 25, 2022

Hi Jordan,

 

You need to contact Adobe customer care to see what they can do for you. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer