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Participant
Jul 10, 2024 3:37 PM UTC
Answered

Unused photo credits Adobe Stock

I have unused photo credits from Adobe Stock. If I cancel my plan, can I still use the credits I've already paid for?

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Abambo
AbamboCorrect answer
Community Expert
Jul 10, 2024 11:02 PM UTC

No, unused credits will be lost. To keep the credits, you need to keep the subscription running. If you cancel, use up all accumulated credits.

ABAMBO | Hard- and Software Engineer | Photographer

3 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
Jul 10, 2024 11:02 PM UTC

No, unused credits will be lost. To keep the credits, you need to keep the subscription running. If you cancel, use up all accumulated credits.

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ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
Jul 10, 2024 4:10 PM UTC

No, unused credits are forfeited at the time of cancellation; however you do retain valid licenses to all of the content previously licensed.

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Jill C., Forum Volunteer
Participant
Jul 11, 2024 5:22 PM UTC
thank you for the reply
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