Use Caution with free 10 image offer

I just recently decided to try out stock images after receiving several emails to download 10 free images or videos.  I started the process, logged in, gave a verified PayPal account in case I forgot to cancel and went beyond 30 days and then downloaded the images.  I noticed that my PayPal account had been debited $79.99 x 10, ouch.  But PayPal also said that Adobe had credited that back to me.  But the Adobe funds never entered my PayPal account to be transferred back to my checking, It just said "processing".  A call to PayPal found that they had no clue why funds were not transferred back.  Rajesh as Adobe Customer Support said I had downloaded from the wrong area.  He could not explain why nothing altered me to this when downloading. He sounded like the guy caught up in a lie with no where to turn. But he said he would escalate the call and I would receive a call within 24 hours.  Never happened.  When I called back I was told it would take 7-10 days for the credit back to my account.

This is insane.  You bate me then switch the rules without altering me (turns out there was no "wrong area") now you hold on to $799.99 for 7-10 days.  When I credit back a customer on PayPal or a credit card it appears much faster than that.  But wait, if they do this to 10,000 customers x $799.99, that's $7.9M and if they do it 5 times a year, whoa that is a lot of interest being made on a "mistake".

I have been a loyal Adobe user since the 4.0 days.  This is really underhanded and needs to be looked at if it happens to others.  Who knows, maybe some young Deputy Attorney General is reading this and thinking the same thing I am.  Has this happened to you?