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Answered

User selling badly image-traced vectors on Adobe Stock

Forum|Forum|3 years ago
March 6, 2023
5 replies
369 views

Hello,

I just bought This item from Adobe Stock. As a thumbnail everything seems fine but these items are just badly image-traced and resold, making them unusable in any way possible because of the horrendous quality of the vector.

My question is; how can I report things like this? The specific user's profile seems to be full with subpar traced vectors that he is selling on Adobe Stock. I know I can't get a refund for the digital download but this is just rediculous.

Please remove these items and if possible, give me my credit back.

Asset Quality

This topic has been closed for replies.

Correct answer Contributor1

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

DearEmily333

Participating Frequently

I have run into this issue 5 or 6 times in the last 6 months, it’s very frustrating.

S

stephk79

Participant

Running into this issue almost daily now. It’s incredibly frustrating! Adobe does not seem to care. Most of the problem-accounts start with the letter M, but it’s spreading to the point that the subscription doesn’t feel like it’s worth the money.

Nancy OShea

Community Expert

@stephk79,

If you’re encountering bad assets, please create a new post with the offending asset ID numbers so Stock’s internal review team can re-evaluate them. Otherwise, nobody but you knows there’s a problem. 😉

I’m locking this topic that was answered 3 years ago.

Thanks.

Nancy O'Shea— Product User & Community Expert

C

Contributor1

Correct answer

Community Manager

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

Abambo

Community Expert

Let us see what @Contributor1 says about this.

ABAMBO | Hard- and Software Engineer | Photographer

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